The Railway Campaign
Fighting sexual violence on trains
Manushi, issue 130 :
On 8 March, 1998, a Railway Campaign was launched by several women's
groups in Delhi demanding safer travelling conditions for women and
reclaiming our right to travel safely in trains without the threat, fear
or experience of sexual violence. The Campaign saw an intense phase of
sustained public action and advocacy, and mobilised support from women's
groups all over India. Four years later, in a significant decision, the
National Human Rights Commission (NHRC), as a follow up to the case
petitioned by Jagori (a women's resource centre based in Delhi, which
initiated the Campaign in January 1998), has issued landmark directives to
the railway authorities to take action to ensure the safety of women
passengers in trains.
According to these directives the Railways have been asked to:
The NHRC directive is an important acknowledgement of the threat and fear
of sexual violence which women cutting across all strata of society
experience in public spaces. It reasserts that women have the right to be
safe in public spaces, and that the State and its machinery must do what
it can to protect these rights.
Why the Campaign?
The impetus for this campaign came from a personal experience of violence.
To quote from a Jagori report:
"As we were coming back from the Sixth National Conference of Women's
Movements in India in Ranchi on January 1, 1998, our group of ten women
were harassed on the Tata-Muri Express. Three army soldiers, who consumed
alcohol throughout the thirty-hour journey, sang rude songs, directed lewd
stares, called out names and obstructed our paths as we passed by. Upon
arriving at New Delhi Railway Station, one of the last women to get off
the train (a member of Jagori) was physically assaulted by one of the
drunken men. When she retaliated by slapping him, he shouted obscenities
and hit her. Although we immediately located a Railway Protection Force
(RPF) person, he was of no help and let the offenders go without even
asking for their identification. It took ten of us four hours to file an
FIR after this and ensure that the culprits be traced! The case was
registered with the NHRC, and in civil courts, and then finally taken over
by the Army's Court of Inquiry."
On coming back and relating the incident to friends and colleagues, the
group realised that every woman they spoke to had an experience of such
violence to recount. When they went to the railway authorities to demand
that action be taken, even the Public Relations Officer of the Railways, a
woman, recounted personal incidents of harassment on trains. Hearing the
experiences of so many women brought to light the pervasiveness of such
incidents as well as the helplessness felt by women travelling in trains.
It was often mentioned that women feel they have no power or social
support to stop such abuses, even though they occur in very public spaces
and in front of many people. Co-passengers ignore incidents of violence,
not wanting to get involved, or 'hassled' with 'problems'. If attention is
brought to the abuse, often passengers watch the scene as a form of
entertainment. The comments of the onlookers frequently favour the
offenders, reflecting a lack of understanding and sensitivity of the
woman's situation. People often express surprise or puzzlement as to why
she is making a 'big deal' over a stare, a touch or a song. The violation
of a woman's rights, her dignity and her subsequent response and demand
for redressal, is considered melodramatic.
Unfortunately, the authorities also hold these attitudes, leaving the onus
of prevention and redressal on the victimised woman. This point is further
highlighted when women try to take formal action. Filing a complaint is a
traumatic and lengthy affair. For women without support, and possibly with
luggage and children in tow, going to the police station immediately may
not be feasible and can be humiliating. The attitude of the Railway
Protection Force (RPF) and the Government Railway Police (GRP) is
dismissive and patronising. When the above mentioned group of women went
to file their case, the comment of RPF was: "We take care of property, not
The railway authorities have not provided proper redressal services nor
instituted preventive measures to combat such crimes. Jagori's experiences
showed that officials and police, on both trains and platforms, are
extremely unresponsive and known to perpetrate such crimes themselves.
Moreover, too often the woman's behaviour is put into question. Stations
rarely have proper signs indicating the location of the policemen, and
police patrol on platforms is inadequate and random. There is no
information regarding the woman's rights, or the consequences meted out to
those who infringe upon her rights.
Jagori felt the need to take some kind of action, bring these issues to
public notice, encourage women to report such crimes or address it in some
way, and demand that the authorities recognise this reality and take
responsibility for enabling safer travel for women. Jagori initiated a
meeting of women's groups in Delhi to chalk out strategies for action, and
we decided to launch a full-fledged campaign at New Delhi Railway Station
on International Women's Day.
Following the incident, Jagori filed a case against the army jawans with
the GRP, and a petition with NHRC on the right of women to travel safely
on the railways. Jagori also filed a complaint against the RPF official
who refused to help the group of women.
Two months of intense mobilisation for the campaign followed during which
voices from different sources joined in, and support for action
snowballed. By March 1998 posters and pamphlets had been printed in
English and Hindi based on the relevant sections of the Railways Act and
the Indian Penal Code regarding sexual harassment of women on trains. On
Women's Day 1998, for the first time over 60 women dressed in black hit
New Delhi Railway Station and spent eight hours putting up over 3,000
posters and distributing approximately 5,000 pamphlets on the platforms
and trains. The railway employees attached to the union run by the Hind
Mazdoor Sabha actively supported the women, to the extent that the railway
staff even opened their kitchen to the campaigners. The railway canteen
kitchen was used for making endless buckets of glue! For the first time,
announcements regarding sexual harassment of women on trains were made on
the public address system.
The experience was a rousing one, yet many of the activists went home late
that night, with a hint of disappointment. This stemmed from the fact that
all of them faced tremendous difficulty in getting women at the station to
take the pamphlet being offered to them. Women were hesitant. They either
plain refused, or showed extreme diffidence in taking the pamphlet. Often
if they were with a male person, they would look at him for permission,
not feeling right that information was being offered to them directly and
not to their husbands/brothers/sons/fathers. Most men, meanwhile, felt it
was their right to have this information. Some would come up directly to
the activists and demand that they be given the pamphlet, others would ask
why the group was wasting their time giving information to women. Some men
even refused to let the activists give pamphlets to women they were
accompanying. The experience only brought out how women are made to feel
that they have no right to information, and how threatened many men feel
if information is being made available to women.
Till July 1998, this activity was carried out every month at different
railway stations (Old Delhi, New Delhi) at different times to cover both
day and night trains to different destinations. A group among our campaign
team prepared a play representing different circumstances of harassment,
based on newspaper reports of cases over the last five or six years. The
play focused on challenging existing myths - that only young women are
harassed, or that only certain sick/uneducated men molest women, and so on
- by bringing out cases in which middle aged, married women with children,
or children too were harassed, as well as cases where older men, a
religious guru ('sadhu') or an educated gentleman had been the
perpetrators of sexual abuse. Other innovative ways of spreading awareness
were constantly created, like singing feminist songs against sexual
violence on different platforms, or moving in a group through the length
of a platform chanting slogans to the beat of drums. The group also talked
to people around them, engaging with those who asked genuine questions, as
well as those who reprimanded some of the women for making an unnecessary
mountain out of a molehill. Such campaigning at the railway station
became a monthly ritual.
On one occasion, the activists were joined by a film crew shooting for a
documentary film on violence against women. A smaller group jumped onto a
local train in the evening with the aim of active campaigning through
distribution of pamphlets. The film crew joined the group. None of them
were ready for the outcome. The group realised that they were the only
four women in a compartment full of men; moreover it was hard for anybody
to move and campaigning was out of the question. The next hour was spent
trying to deflect unwanted gazes and comments. The presence of the camera
crew only made things worse; it turned into a side-show with every man
acting for the camera. In the words of one of the group: "It was hard to
breathe, impossible to move and terrifying." The only woman in the camera
crew couldn't stand the tense situation and broke down in tears. When the
ordeal was finally over the group had received new insights on how
terrifying it was for women to travel by local trains at night in general
compartments. The film crew, needless to say, was overwhelmed.
Outside Delhi, similar activities in other states were initiated and
conducted. Some groups in Gujarat and Rajashthan, and the women's wing of
the Western Railway Employees Union, Kota and the
South Eastern Employees Union, Vishakapatnam (both with the support of the
Hind Mazdoor Sabha) conducted the campaign in their areas. Women's groups
in Calcutta under the Maitreyee network, meanwhile fought for justice in
the high profile Howrah Yatri Niwas case of a Bangladeshi woman who was
raped at the Howrah Railway Station, and kept sending updates on their
activities. (The case was finally won, with the woman being granted ten
lakh rupees as damages by the Calcutta High Court.) Letters of solidarity
came in from women's groups all over the country, as well as letters and
phone-calls from members of the public who had read either the poster or
pamphlet, or seen the campaigners at the station: most of these were women
who had seen or faced some experience of sexual violence in trains.
By August 1998, the lack of response from the railway authorities had
frustrated the group, and the group decided to begin advocacy efforts at
another level. Attempts were made to meet the Minister for Railways,
Nitish Kumar, in vain. Requests were sent in to the Ministry that the
newly formed Safety Review Committee for the railways should consider the
specific need and understanding of safety for women passengers, and have
one nominee on their board from a women's group. Again, these efforts did
not yield any response.
Later that month, it was only through raising the issue in the print media
and television that the Campaign gained momentum. The Campaign was covered
in an article in The New Delhi Times, following which women's groups were
invited to participate in an episode of the Priya Tendulkar Show on the
Star Plus TV channel. Members of Jagori, Action India, Sabla Sangh, YWCA
and other individuals participated in the talk show entitled 'Railways -
Chalti ka Naam Gaadi'. For the first time, the issue of sexual violence in
the railways and insecurity of women in particular - and not only fears of
stolen baggage or derailing - were discussed. While the panelists looked
on in surprise at an angle they had never really thought of, the support
of the other participants in the show and the anchorperson forced the
panelists to take serious cognisance of this issue and commit to taking it
Included on the panel for the show was Mr. Ram Naik, then the Minister of
State for Railways. In September that year, a group of representatives
from women's groups met with him and gave him a list of action points for
ensuring the safety of women. He suggested that a symposium be held
between members of women's groups and officials from the Railway Ministry,
other departments, Railway Police Force, Government Railway Police etc. to
discuss concrete measures. At this meeting the Joint Director/Crime, RPF
was also present and asked the group to organise gender training for RPF
personnel. However, neither of these came through.
Meanwhile, the case, which Jagori had filed, was being fought in the Army
Courts, although only after pressure had been put on them by the NHRC. The
following months saw different stages of the case in progress. After two
years and tremendous pressure being put on the Army Court, the guilty were
given a nominal suspension, and demotion. In the case against the RPF
officials, apparently the "allegations could not be substantiated".
Inspite of the case having been lost, a process began in the Railway
Ministry on the role of the RPF as government officials with authority to
intervene in any such situation. After sustained follow ups with the RPF,
in March 1999, the Railway Board issued the important Standing Order no.57
which directed RPF officials to prevent crimes against women, implicitly
recognising that their role is more than just protection of property.
New hope for official response came in October 1999 when Mamta Bannerjee
who became the Minister for Railways, issued a strong statement on giving
the railways a new reliable face and called for safety, security,
punctuality and customer care. We wrote letters to her requesting her to
pay attention to the specific situation of women travelling in the
railways, and the sexual harassment faced by them. However, a cabinet
re-shuffle and political uncertainties derailed this process.
It was only after one and a half years, in April 2001, that an article in
Outlook titled "On the Tracks of the Bogeyman" brought the issue back in
focus. The NHRC called a meeting based on Jagori's petition and this
article, accompanied by members of Jagori and two officials - one from the
Ministry and the other from the RPF. A new round of negotiations thus
In January-February 2002, the NHRC issued landmark directives to the
Railways Ministry to take action to protect the rights of women travelling
in trains. Following the directives, in April 2002 the Ministry called a
meeting with Jagori. Concrete measures to implement the directives were
discussed and the planning for publicity material, like signs in railway
stations and coaches, as well as training of railway officials began in
earnest. Finally in May 2002, the RPF also responded by initiating efforts
for gender sensitisation of their officials.
Some Key Issues
The women's movement in India has played a leading role in raising the
issue of violence against women through its various campaigns, street
action, legal advocacy and local movements. It has been particularly
active in the struggle against violence within the home, the sphere of the
private, followed more recently by efforts to address sexual harassment
at the workplace. The Railway Campaign is one of the many streams of the
movement which has tried to break the silence and stigma around sexual
violence. The focus of the Campaign has been to challenge the fact that
public spaces in our society are highly gendered as male spaces, and that
women's entry into these is fraught with tension, thus restricting women's
The basic issues the Campaign sought to raise still stand. We still need
Ensure that FIR forms are easily available on trains in all
languages relevant to the routes concerned.
Disseminate information as to who the women passengers should
approach and lodge a complaint with incase they face sexual harassment in
Ensure that people are provided with complete information about
the procedure to be followed in filling out FIRs (First Information
Reports) in running trains.
Come up with appropriate notices at strategic points in all
railway stations/ coaches highlighting that sexual assaults, obscene
remarks and all kinds of unwanted attention are forms of sexual harassment
punishable under the Indian Penal Code and Railways Act.
Sensitise officials in the relevant departments on these issues.
While the Railway Campaign has brought national recognition to the issue
of security for women in trains, in many ways this is another beginning.
The NHRC directives provide an opportunity to take the struggle forward.
Women's groups all over the country must act as pressure groups to make
sure that action is indeed taken and the right of women to travel safely
is respected and ensured.
If You Are Assaulted or a Witness to Assault ...
Reclaim women's right to free movement: It is the right of every
woman to go anywhere at any time, free from the fear of harassment/
De-trivialise assault: Most people, including the woman herself,
feel that lewd stares, songs, obscene words and threats are not 'as bad'
as rape. As the reaction of co-passengers and police highlight, there is a
hierarchy of violence where some offences are more acceptable and treated
as 'normal'. This is a fallacy that ignores what a woman faces every time
she leaves the house, bracing herself for any such abuse. Every woman has
the right to safe travel and bodily integrity. No violation is acceptable.
Give direct visibility to the issue and break the silence that
surrounds such crimes: Women must realise that it is not 'their fault'
that such crimes occur. Often we are made to feel ashamed, and therefore
made to maintain silence when we do face abuse. We are blamed by
authorities, perpetrators and on-lookers alike for, say, our clothes,
daring to go out at night, travelling on a train alone and so on. By
recognising that this stigma is constructed, and by speaking out against
it, we can identify the attitudes that humiliate and victimise us and map
out strategies to combat it. Only through highlighting the occurrence and
extent of the phenomenon will the appropriate authorities take
responsibility and act.
Support women who file complaints and speak out against such
crimes: The truth is that it is difficult to speak out against sexual
harassment if there is no support from the public, and especially from
family members or those close to us. It is a vicious circle. The onus to
seek justice cannot be only on the woman. It is critical that family
members and members of the public recognise that sexual violence is a
crime and is not the result of a woman's behaviour, her appearance etc.
They must support women who speak out and want to take action, and not be
embarrassed by it or insinuate that she "asked for it." It is unlikely
that women will be able to act against sexual violence without this
Raise your voice: Tell the offenders to stop their offensive behaviour
immediately. Use collective pressure to prevent/ stop unacceptable
Call the TTE, the train superintendent or the police guard and demand that
they take action against the offenders: Don't let them downplay the
situation, they are duty-bound to assist you. If they don't help, ask for
their name and identification number and make sure you file a complaint
under 'deriliction of duty' with the superintendent of the railways at the
station (normally located on the main platform).
Be innovative: Think of ways in which you can draw maximum attention to
the offender's misbehaviour.
Pull the chain: This action brings immediate attention to the situation
and often scares the offender. You can do this because assault is an
Call a member of the Government Railway Police (GRP): If you cannot find
an official on the train to help you, then get off the train and find an
officer on the platform. Tell the police officer to stop the train from
leaving without you, or go to the ticket counter and inform them that you
are 'breaking journey'. This allows you to travel with the same ticket
on the next train.
File an FIR at the GRP station: This is the most important action to take.
All offences are serious and should at least be reported. Though it is
best to file the report immediately, if you are unable to do this out of
fear or other constraints, go home and write about the incident in detail.
Then bring this, your tickets and supportive friends with you the next
day to file an FIR.
Write a letter of complaint: to the Railways Public Grievances Executive
Director (Rm 471, Railway Bhavan, New Delhi 110001) describing what
happened and attach a copy of both the FIR and your ticket.)
Manushi, issue 130
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